We offer free delivery to mainland England, Wales, and Lower Scotland addresses for all orders over £50. Deliveries to the Highlands of Scotland will cost £85.00 (please see postcodes below). For delivery to offshore islands, please contact hello@herdysleep.com for a quote. All standard size Herdysleep® mattresses are delivered to the room of your choice by a two-person delivery team.
Pillows will be sent via DPD and will be delivered to addresses in standard delivery areas within 3–6 working days of receiving the order. If the delivery address is located in an extended delivery zone, such as the Scottish Highlands, delivery may take 7 days from the date you place your order. A signature will be required upon delivery.
Please note: Pillows, Duvets and Mattress Protectors are delivered separately to Mattresses.
Pillows can be returned providing they are completely unused, and in their original condition and packaging. You can return items within 30 days of purchase.
Should you decide that you are unhappy with the pillows and would like to return them, please notify our customer service team on 01539 739202 (Monday to Friday 9am to 5pm) or email us: hello@herdysleep.com.
Please note, you are responsible for the cost of returning your items.
You will need to arrange to have your return sent back to us via your preferred choice of courier. We recommend Royal Mail 2nd Class Signed For.
Once the items have been correctly received and checked, you will be refunded in full.
Duvets and Mattress Protectors will be sent via DPD and will be delivered to addresses in standard delivery areas within 3–6 working days of receiving the order. If the delivery address is located in an extended delivery zone, such as the Scottish Highlands, delivery may take 7 days from the date you place your order. A signature will be required upon delivery.
Please note: Pillows, Duvets and Mattress Protectors are delivered separately to Mattresses.
Mattress Protectors and Duvets can be returned providing they are completely unused, and in their original condition and packaging. You can return items within 30 days of purchase.
Should you decide that you are unhappy with the mattress protector or duvet and would like to return it, please notify our customer service team on 01539 739202 (Monday to Friday 9am to 5pm) or email us: hello@herdysleep.com.
Please note, you are responsible for the cost of returning your items.
You will need to arrange to have your return sent back to us via your preferred choice of courier. We recommend Royal Mail 2nd Class Signed For.
Once the items have been correctly received and checked, you will be refunded in full.
We use one of the UK’s leading two-person home delivery specialists to deliver our goods. Two-person delivery of the Herdysleep mattress to the room of your choice is free within mainland England, Wales, and Lower Scotland. Our courier will contact you with available dates to choose a date that best suits you. Please note this may be subject to reduced choice in more remote areas.
If you’re unsure or have any further questions, please get in touch with our customer services team on 01539 739202.
Our offices are open Mon–Fri, 9am–5.00pm.
*See our Terms & Conditions for further information
**Courier dates vary depending on area routes
Herdysleep mattresses* come with a 100 night sleep trial, after all a mattress is a big investment and we want you to be 100% satisfied that you’ve made the right choice.
In the unlikely event you’re not happy with your mattress, we will collect your Herdysleep mattress free of charge and refund you in full. T&C’s apply.
If you purchased our mattress removal service at the time of ordering, the cost of this service will be deducted from your refund.
To arrange a return, simply call us on 01539 739202 (Monday to Friday 9am to 5pm) or email us: hello@herdysleep.com
You are responsible for passing the mattress to our third-party collection company.
See our Terms & Conditions for further information
* Excludes Herdysleep Sprung Mattress Topper and bespoke sized mattresses.
We use one of the UK’s leading two-person home delivery specialists to deliver our goods. Two-person delivery of the Herdysleep sprung mattress topper to the room of your choice is free within mainland England, Wales, and Lower Scotland. Our courier will contact you with available dates to choose a date that best suits you. Please note this may be subject to reduced choice in more remote areas.
If you’re unsure or have any further questions, please get in touch with our customer services team on 01539 739202.
Our offices are open Mon–Fri, 9am–5.00pm
If you select the mattress removal service and decide, during the sleep trial, to return your Herdysleep mattress, you will be refunded the full amount, minus the £35 removal service charge. See our Terms & Conditions for further information.
*Saturday deliveries are not available in all postcodes, the couriers will notify you what delivery days are available for your postcode.
Mattresses
Herdysleep® mattresses come with a 100 night sleep trial, after all a mattress is a big investment and we want you to be 100% satisfied that you’ve made the right choice.
In the unlikely event you don't get on with your mattress, we’ll collect your Herdysleep® mattress free of charge and refund you in full.
If you purchased our mattress removal service at the time of ordering, the cost of this service will be deducted from your refund.
To arrange a return, simply call us on 01539 739202 (Monday to Friday 9am to 5pm) or email us: hello@herdysleep.com
See our Terms & Conditions for full details.
You are responsible for passing the mattress to our third party collection company.
Pillows, Mattress Protectors & Duvets
Pillows, Mattress Protectors and Duvets can also be returned providing they are completely unused, in their original condition and packaging.
Should you decide that you are unhappy with the pillow, mattress protector or duvet and would like to return it, please notify our customer service team on 01539 739202 (Monday to Friday 9am to 5pm) or email us: hello@herdysleep.com.
Please note, you are responsible for the cost of returning your items.
You will need to arrange to have your return sent back to us via your preferred choice of courier. We recommend Royal Mail 2nd Class Signed For.
Once the product has been correctly received and checked, you will be refunded in full.
